You have the right to withdraw from this contract within fourteen days without the need to state any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
In order to exercise your right of withdrawal, you must inform us,
Bicycle shop - The Ritzler
Phone: +49 (0) 721 665 318 82
inform us by means of a clear statement (e.g. a letter or e-mail) of your decision to withdraw from this contract. You may use the attached sample revocation form, which is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.
We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods. In cases in which the goods cannot normally be returned by post due to their nature (e.g. bicycle), the costs are estimated at a maximum of around EUR 40,00. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Refund Request Form Template
(If you wish to withdraw from the contract, please fill out and return this form)
At the bicycle shop - Der Ritzler, Andreas Kohlmeier, Kreutzstr. 33, 76133 Karlsruhe, phone: +49 (0) 721 665 318 82, email: email@example.com
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
End of withdrawal